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December 31, 2023

2023 Reflection on Word of the Year: Consistency

Category: Senior Living

Author: Deborah Spero, Executive Director

As we wrap up 2023, we find ourselves reflecting on months past and what lies ahead with our community’s journey. 

If you recall, our Personal and Professional Development Coach, Michael “Buck” Buckley. Challenged us to pick a “Word of the Year” in January 2023. Buck asked us to look inward and consider what we need more of or what might improve our lives. The time has come to revisit our Word of the Year for 2023 and explore its impact on Vitalia Westlake. Whether you’ve been an active member or are just joining us, this retrospective journey invites us all to celebrate the past year.

Our community Word of the Year for 2023 was ‘consistency.’ We achieved many successes throughout the year, living in line with our word and improving the community. 

This word was chosen to guide the team for discussions, behaviors, and alignment throughout 2023. Introducing new team members provides a wonderful chance to reevaluate and refine standards while maintaining consistency. The blend of fresh perspectives from new hires and the deep knowledge of seasoned staff who have been part of Westlake since the opening of our community. Have created a balanced environment for growth and evolution within the team. 

Acting in a consistent manner not only helps our team maintain standards for the staff but also keeps us in alignment to best serve our residents and families. 

I believe we lived out the word. Regular check-ins and accountability have helped ensure consistency remains a priority throughout the year. It’s impressive how the team actively focuses on the mission, utilizing reviews to track progress and uphold the commitment to consistency. 

As we bid farewell to 2023, we will carry forward the essence of our Word of the Year into 2024. The successes and strides of our community, the embodiment of our chosen word in our collective actions, are not just markers in time but a testament to the strength of this community.

I look forward to catching our 2024 Word of the Year blog soon!

Deborah Spero, Executive Director

dspero@vitaliawestlake.com

VITALIA® Westlake in Westlake, OH offers independent living +, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near UH St. John Medical Center and Cleveland Clinic Avon with convenient access to major shopping centers and attractions, including Meadowood Golf Course, Crocker Park, Clague Playhouse, Porter Library, Westlake Rec Center, Sibling Revelry Brewery, Bradley Woods Reservation, Huntington Reservation, and White Oaks Restaurant.

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