September 2, 2022
Labor Day is often considered to be the unofficial “end of summer” holiday but is actually an effort to recognize American workers. It was first celebrated in New York City in 1882 and signed into law as a legal holiday by President Grover Cleveland in 1894. VITALIA Senior Residences® at Westlake will be recognizing this 140th year anniversary of Labor Day by proclaiming appreciation to our employees.
As a community, we decided 2022 would be “The Year of the Employee,” and thus focused our business plans on ways to celebrate those individuals who make VITALIA Senior Residences® at Westlake what it is and allow us to do what we do. We recognize that healthcare and caregiving is a difficult profession at the best of times but adding COVID-19 to the mix amplified the struggle.
And yet, in the face of extreme uncertainty and never seen circumstances, our employees adapted to the constantly changing CDC guidelines, routine testing, personal protective equipment requirements, visitor restrictions, and so much more on a monthly, weekly, or sometimes even daily basis. Throughout it all, our teams remained committed to providing our residents with the best quality of care regardless of what protocols were in place. It was the tenacity of those individuals, their dedication despite the uncertainty, that allowed us to remain #ArrowStrong.
As the Business Office Director, one way I show appreciation to our amazing teams is through a weekly campaign of creative follow ups (CFUs). A CFU is simply a way to show gratitude to an individual or team of employees for the work they do. This past year, my favorite was for our Operations Coordinator. This position, to me, is often taken for granted, as to just how important they really are to each of us at the community. They truly set the presence of what our communities are with their warm greetings and helpful information. Knowing that your efforts are being seen, that you as a person are seen, increases loyalty, productivity levels, and even motivation.
To conclude, in honor of Labor Day, September 5th, 2022, VITALIA Senior Residences® at Westlake wants to thank our employees, and we sincerely hope each of them can feel it. Without our teams, we wouldn’t be Arrow Strong.
VITALIA® Westlake in Westlake, OH offers independent living +, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include Dover Restaurant, a 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Conveniently located right of Hwy 20, just moments from a wide range of shopping, dining, attractions, and health services.
January 27, 2023
Dementia is an umbrella term for loss of memory and other thinking abilities severe enough to interfere with daily life. When someone is diagnosed with dementia, at least two parts of the brain are dying. Dementia is progressive, chronic, and terminal, which creates many challenges. Relationships continue to be vital to families, regardless of a […]
January 6, 2023
Every year Arrow’s personal and professional development coach, Michael Buckley, asks everyone to pick a “Word of the Year.” The goal is to look inward and consider what we each need more of and what might improve our lives. Sometimes we need more focus or clarity. Sometimes we need more compassion. Sometimes we just need […]